SHIPPING UK: All shoes will be shipped FREE OF CHARGE within the UK by Royal Mail - please refer to delivery heading for information (not including boots)EUROPE: All products shipped throughout Europe will incur Post & Package from £10.00 per order. This will increase with the weight of the parcel. Shipping costs will be calculated and shown separately in your shopping basket. CUSTOMS: You will be responsible for any customs or import duties levied once the goods reach your country. DELIVERY Under normal circumstances all orders received by 4.30pm (Monday to Friday) will be processed and dispatched within 48 hours assuming stock is available. In the case of stock not being available, we will contact you directly to advise you on expected arrival of new stock or discuss alternative choices. UK: Packages are shipped by Royal Mail First Class Packet Post and should arrive within 2 working days of sending unless otherwise stated. ** Items sent by Royal Mail recorded signed for first class will required a signature on receipt so please provide a delivery address where someone will be present to sign for your order. If no one is available to sign for your order then a ‘you were out' card will be left, detailing collection or re-delivery options. Europe: These orders are sent via Recorded Royal Mail First Class Packet Post and will normally arrive within 5 days of sending. **
NB If you have any concerns over your delivery please call us 01803 762730 ** Please note these delivery times are not guaranteed 
NEXT DAY DELIVERY - UK Mainland only
£7.75 ROYAL MAIL SPECIAL DELIVERY (orders under 2kg)
We have teamed up with Royal Mail to offer you a next day delivery service for orders placed by 1pm Monday to Thursday. Orders placed after 1pm, Monday to Thursday will be processed and sent the following day. Orders placed after 1pm Thursday or on Friday before 1pm will be dispatched on Friday for delivery on Monday.
If you select this service and your order is over 2kg we will use Parcel Force 48 which will ensure your parcel is delivered within 48hrs of posting, regardless of postal strikes.
- Guaranteed delivery before 1.00pm
- 99%* UK coverage
- Online tracking
- Electronic Proof of Delivery
DESPATCH DELAYS
These are unavoidable every now and then when we are experiencing a sudden increase in volume of orders and processing and despatch may take longer than 48 hours. When this happens we will post a note on our home page explaining how long despatch is taking. |
